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Needs attention
Calls per day
Finished calls by result (campaign contacts count once, on their last dial)
What clients said
Agent's disposition on reached calls
Payment promises
All promise-to-pay dates, by where they stand today
Outstanding by age
INR dues from HostBill, by the oldest unpaid due date
Open follow-ups
Detected from calls, waiting for someone
| Client | Detected | What was said | Details | Status | Action |
|---|---|---|---|---|---|
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Waiting for date
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Due today / missed
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Called on the date
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Kept (paid)
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| Client | Promised date | When | Status | Agent recorded | Recorded | From |
|---|---|---|---|---|---|---|
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Clients with dues
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Eligible for call
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Eligible outstanding
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Eligible without phone
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| Client | Company | Phone | Status | Invoices | Outstanding | Oldest due | Days overdue | Call | Last call | ||
|---|---|---|---|---|---|---|---|---|---|---|---|
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Recent one-off calls — full history incl. campaigns is in the Call history tab
| Time | Mode | Client | Dialed | Amount | Result | Duration | Details |
|---|---|---|---|---|---|---|---|
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| When | Client | Type | Result | Amount | Call | Promised to pay | Details |
|---|---|---|---|---|---|---|---|
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| Campaign | Day | Sarvam status | Contacts | Reached | Voicemail | Exhausted | Open | Attempts | Progress | Last checked |
|---|---|---|---|---|---|---|---|---|---|---|
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| When | Client | To | Why | Status | Amount | Details | |
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